Q: I was not prompted to pay for this event. Am I registered and is there anything I need to pay for?

A: This tournament is a Pokémon Special Event and is free of charge. As long as you received the registration confirmation email and you can see the event within your Player Dashboard, you are considered registered for the event. You will need to submit a deck/team list by the deadline shown on your Player Tournament Dashboard and confirmation email in order to confirm your attendance. If you do not submit a list by the deadline, tournamentcenter will remove your registration.

Q: My registration says I need to submit my deck/team list by January 15, 2024 or February 12, 2024 at 19:00 CET otherwise I will not be entered into round 1 of the event. Am I required to submit my list by that time? Why do I need to submit my deck/team list so early before the event?

A: Yes, if your registration confirmation states that you need to submit your list at either of those times, you will need to submit it to confirm your registration for the event. Failure to submit by either of those times will result in tournamentcenter removing your registration from the event. Due to the unique nature of this event, the organizers are utilizing your first list submission as confirmation that you plan on attending. You will still be able to resubmit your list before the final list submission closes at 06:30 CET on the day of the event, if you wish to do so.

Q: I registered for this event, but I am no longer seeing my registration on my Player Dashboard. Why was my registration removed?

A: Due to the uniqueness of this event, tournamentcenter required all players to submit a deck/team list by the date and time listed in your registration confirmation to confirm that you planned on attending the event. The day after list submission closed, tournamentcenter removed all registrations that did not submit a list by the deadline. If your registration was removed, you may register again for the event as long as there are registration spots still available.

Q: I see tournamentcenter has made upgrade packages available to purchase for this event. How do I purchase one?

A: Upgrade packages will be available after 19:00 CET on February 15. To purchase an upgrade, you must first register for your specific tournament. Once you are registered, view My confirmation from your Player Tournament Dashboard and scroll down to the Player registration details section. Click Buy one now! to go to the upgrades page where you can select and purchase your desired upgrade.